Using 2FA on 2 accounts has blocked the first!

pbutterworth

Hi,

I run 2 accounts, one for personal stuff, and another for my wife's business. I enabled 2FA on both, but using the same authenticator app, but that doesn't seem to work. I can login to my account,, but if I try my wife's it won't let me in. How can I get back into my wife's account?

anthony

pbutterworth I have sent questions back over email. After you are in on the wife’s account I would share access in the user switcher to your account so you don’t get locked out again.

pbutterworth

anthony Ok thanks will look into that. I have replied to your email. I guess I cant have 2 accounts on one authenticator app?

anthony

pbutterworth ya you can. We require to test and make sure it works before it activates. I have a few myself. Sometimes the timer on the apps get messed up. It’s rare any only happened once before for me with Authy. I don’t use authy anymore and has not happened since.

anthony

pbutterworth now from all info sounds like the 2FA app only is allowing one per domain and overwriting the old one. You can use multiple free apps like one in google authenticator and one in via authy.

septemberpublishing

anthony ok will do that. thanks